After three years of renting an Ark: Survival Evolved server with Citadel Servers, I can confidently say that their service has exceeded my expectations in every way. From effortless setup to responsive support, they’ve made managing a game server seamless and enjoyable.

Easy Setup & Powerful Features

Getting started was incredibly simple, thanks to their intuitive game panel. Installing the Ark API was a one-click process, eliminating any hassle. The file manager and FTP access provided complete control over server configurations, while Steam Workshop integration allowed for one-click mod installations—making customization effortless.

One standout advantage is that Citadel Servers is not a cloud-based solution, meaning I had the flexibility to swap to Ark: Survival Ascended whenever needed. This level of control is invaluable for keeping up with game updates and evolving community preferences.

Knowledgeable & Friendly Support

Throughout my time with Citadel Servers, I encountered three situations where their support team truly shined:

• Mod Installation Issue: There was an issue with a particular Steam Workshop mod not loading correctly. Their live chat support quickly identified the problem and provided clear instructions to resolve it, ensuring my server was up and running without delay.
• Performance Optimization: I reached out via a support ticket when my server needed optimization to handle a growing player base. Their team promptly assisted with tweaks and recommendations, resulting in noticeably improved performance.
• Server Migration Assistance: When upgrading to Ark: Survival Ascended, I needed guidance on properly transitioning my settings. Alice from their team was incredibly helpful, providing step-by-step instructions that made the entire process smooth and hassle-free.

Beyond these incidents, their extensive knowledge base was an excellent resource, packed with articles that covered everything from basic configuration to advanced troubleshooting.

Overall Verdict

Citadel Servers delivers a hosting solution that is dependable, feature-rich, and backed by outstanding customer support. Whether you’re managing a personal server or hosting for a community, their flexibility and ease of use make them an excellent choice for Ark: Survival Evolved.

URL: citadelservers.com